5.1 Reports
Anyone may report a suspected AUP violation by emailing emma@redditapis.com with:
- The account or activity at issue (URL, post ID, user agent, request timestamps if known).
- A description of the alleged violation.
- The reporter's contact information (we keep reporter identity confidential unless ordered by a court).
We acknowledge abuse reports as soon as practicable, typically within 2 business days, and resolve most within 5 business days.
5.2 Triage tiers
Tier A, clear violation, immediate suspension without notice:
- Active CSAM distribution.
- Active sanctions or export-control violation.
- Active automated mass account creation.
- Active ban-evasion behavior already confirmed by Reddit.
- Active security attack against us or third parties.
- Court order requiring suspension.
We suspend immediately, preserve evidence, and notify the customer of the suspension and the reason as soon as practicable.
Tier B, probable violation, 14-day cure period:
- Behavior that appears to violate the AUP but where intent or facts are ambiguous.
- First-time violations that do not fall into Tier A.
We send written notice describing the conduct, the AUP section we believe is violated, and the change required. You have 14 days to cure, contest, or migrate off the Service.
Tier C, borderline conduct, advisory only: we email and ask for clarification. No enforcement action unless conduct escalates.
5.3 Suspension and termination
A suspension may be lifted upon cure. Termination is governed by Terms of Service §9.
5.4 Preservation
We preserve evidence of confirmed AUP violations for the retention period of our hosting and database providers, for use in defending claims or responding to lawful requests.
5.5 No waiver
Our decision not to enforce in a particular instance is not a waiver of our right to enforce later.