Privacy & Data Handling

What we collect, what we never store, where we host, and how to exercise your rights.

The short version

  • We collect the minimum needed to run the service: your email, billing details (handled by Stripe, we never see your card number), your IP and basic request metadata, and your API usage logs.
  • We do not store your Reddit account password. When you connect a Reddit account, your password is used once to obtain a session, then dropped.
  • You can request access, correction, deletion, or export at any time by emailing emma@redditapis.com. We respond within 30 days.
  • Primary hosting and database are in the EU (Frankfurt). Payment processing is in the US. Named subprocessors are listed in §4.1.
  • Strictly-necessary cookies only. No Facebook Pixel, Google Ads, LinkedIn Insight, or TikTok Pixel.

About

Who we are and what this policy covers.

01

Who we are

The data controller for redditapis.com is the entity that operates the service. For data-protection questions, contact emma@redditapis.com.

What We Collect

Five categories of data, the minimum to run the service.

02

What we collect

We do not store your Reddit account password.

2.1 Account data

  • Email address.
  • A hashed password managed by our auth provider.
  • Display name if you set one.

2.2 Billing data

Handled by Stripe. We never see your full card number, expiry, or CVC. Stripe shares the last 4 digits, brand, country of issuance, and a customer ID. For crypto payments we store the on-chain transaction hash for receipt purposes only. We do not store private keys, seed phrases, or wallet credentials.

2.3 Reddit credentials

When you authenticate through /api/reddit/login:

  1. Your Reddit username and password are received over TLS.
  2. We exchange them with Reddit to obtain a session.
  3. The password is dropped after the exchange. It is not persisted in our database.
  4. The Reddit session is stored encrypted and can be revoked from your account settings.

2.4 API usage logs

For every request we record:

  • Endpoint, HTTP status, response size, timestamp.
  • The IP address and User-Agent string.

We do not record:

  • The body of your request or response.
  • The text content of comments or messages you submit.
  • The text of search queries you run through the API.

2.5 Communications

Emails and Telegram messages are retained for three years after your last interaction, then deleted.

03

How we use what we collect

  1. To run the service: authentication, request routing, session management, rate limiting.
  2. To bill you: Stripe customer record, invoice generation, tax compliance.
  3. To secure the service: detect abuse, block credential stuffing, investigate incidents, comply with lawful requests.
  4. To communicate with you: service notices, security advisories, billing receipts. No marketing email without a separate opt-in.
  5. To comply with the law: tax retention, abuse-reporting obligations, lawful requests.
04

Who we share data with

4.1 Our subprocessors

SubprocessorPurpose
StripePayment processing
CloudflareDDoS and edge protection
Hetzner CloudCompute and hosting
SupabaseDatabase, auth, encrypted session storage

4.2 Reddit, Inc.

When you use our API to interact with Reddit, your own Reddit account credentials and request data are sent to Reddit. We are not affiliated with, endorsed by, or sponsored by Reddit, Inc.

4.3 What we never do

  • We do not sell personal data.
  • We do not share the content of your Reddit communications with anyone other than Reddit itself.
  • We do not share your password. We do not have it after the login exchange.

4.4 Government and law enforcement

We disclose data only when served with a binding legal request from a jurisdiction with authority over us, after reviewing it for facial validity and overbreadth. We notify you unless prohibited by law.

Transfers & Retention

Where data lives and how long we keep it.

05

International transfers

Primary hosting and the database both sit in the EU (Frankfurt). Payment processing happens in the US. Our edge network is global. The named subprocessors that run each function are listed in §4.1.

For transfers out of the EEA/UK we rely on the European Commission's Standard Contractual Clauses (2021/914) and supplementary measures including encryption-in-transit and at-rest.

06

How long we keep your data

CategoryRetention
Account dataUntil you close your account, plus 30 days
Billing records7 years (tax compliance)
Reddit session tokensUntil revoked or expired
API usage logs90 days hot, 12 months cold
Support correspondence3 years from last interaction

Your Rights

What you can ask us to do with your data.

07

Your rights

You can ask us to:

  • Access, get a copy of the personal data we hold.
  • Correct data that is inaccurate or incomplete.
  • Delete, subject to legal retention obligations.
  • Restrict, limit how we use your data while we investigate a dispute.
  • Port, JSON or CSV.
  • Object to legitimate-interest processing.
  • Withdraw consent at any time.

Email emma@redditapis.com. We respond within 30 days (less if your jurisdiction requires). We may ask you to verify your identity.

GDPR / UK GDPR: plus the right to lodge a complaint with your local supervisory authority.

CCPA / CPRA (California): we do not "sell" or "share" personal information, so there is nothing to opt out of. We honor Global Privacy Control (GPC) signals.

India DPDP Act 2023: plus nomination rights (DPDP §14) and grievance redressal.

Exercising rights is free. We may charge or refuse only where requests are manifestly unfounded or excessive, and we will explain.

08

Children

Our service is not directed at children. We do not knowingly collect personal data from anyone under 16 years of age. If a child has provided data, email emma@redditapis.com and we will delete it. You must also be old enough to have a Reddit account under Reddit's own age requirements.

Cookies & Security

What we set, and how we protect what we hold.

09

Cookies and similar technologies

We use strictly-necessary cookies for session and CSRF protection, plus a cookie that remembers your consent choices. Server-side analytics with no third-party ad pixels. No Facebook Pixel, Google Ads, LinkedIn Insight, or TikTok Pixel.

Stripe and Cloudflare may set their own cookies on checkout and when challenging suspicious traffic. Those are governed by their own policies.

Change consent at any time via the Cookie preferences link in the site footer.

10

Security

We do not store your Reddit account password. We use TLS in transit. Data at rest is encrypted by our hosting and database providers per their published practices (see §4.1 for the named subprocessors). Production access is restricted to named operators with ed25519 SSH keys and passphrases (no password authentication, no shared credentials).

We do not currently carry Tech-E&O insurance. We disclose this and price the service accordingly.

If you find a vulnerability, email emma@redditapis.com with reproduction steps. Please do not test against accounts you do not own, do not attempt to access other customers' data, and do not run automated scanners against production endpoints.

We notify affected customers and the relevant regulator within 72 hours of becoming aware of a breach, where required by law.

Acceptable use: the rules that govern your use of the API live in our Terms of Service §6.

Changes & Contact

How we update this policy and how to reach us.

11

Changes to this policy

For material changes, we email all active customers at least 30 days before the change takes effect and keep the prior version at /legal/archive/privacy-<YYYY-MM-DD>.html.

Continued use after the effective date constitutes acceptance. If you do not accept, you may close your account before the effective date.

Questions about how we handle your data?

Reach us on Telegram

Last updated: May 2026